Updated: 2023-09-12

IT Support Engineer Level 2

Sydney

  • Julkaistu 4 vuotta sitten
  • Englanti
  • Aloitus: Asap

Assignment Details

The Role

You will have a minimum 3-year experience working as a level 2 Desktop Engineer in an Educational environment, enjoy working with people and interacting with the business. This will be a busy role but will keep you challenged and engaged!

Key responsibilities include:

  • Representing the organization in a professional and courteous manner
  •  Ensure requests for services are responded to within SLA limits
  •  Follow processes and guidelines to achieve the best outcome which include (but not limited to) correct ticket classification and providing customers with regular updates.
  • Correctly identifying the problem within allocated time-frames and escalating ticket when needed.
  • Ensuring that documentation is up to date.

Your Profile

We are seeking people who are passionate about delivering exceptional service to a leading organization, you will also be required to provide peripheral support. In return you will be rewarded with a dynamic working environment with loads of activities occurring on a day to day basis.

Overview

Sijainti Sydney
Työtaakka 40 Tuntia/viikko , 100% paikan päällä
Aloitus Asap
Lopetus Avoin
Vaadittu kielitaito Englanti
Vaaditut taidot Desktop , ENGINEER, SLA, organisation , support

Toimeksianto suljettu

Tämä toimeksianto on suljettu 2020-12-04:sta alkaen, eikä siihen enää oteta vastaan hakijoita. Luo tili, jotta saat ensimmäisenä tietää, kun samankaltaisia tai muita sinulle sopivia toimeksiantoja julkaistaan Onsiterissa.

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