Denne oppgaven godtar ikke søknader. Klikk her for å finne andre relevante oppgaver.
IT Support Engineer Level 2
Sydney
- Publisert 4 år siden
- Engelsk
- Forventet startdato: ASAP
Assignment Details
The Role
You will have a minimum 3-year experience working as a level 2 Desktop Engineer in an Educational environment, enjoy working with people and interacting with the business. This will be a busy role but will keep you challenged and engaged!
Key responsibilities include:
- Representing the organization in a professional and courteous manner
- Ensure requests for services are responded to within SLA limits
- Follow processes and guidelines to achieve the best outcome which include (but not limited to) correct ticket classification and providing customers with regular updates.
- Correctly identifying the problem within allocated time-frames and escalating ticket when needed.
- Ensuring that documentation is up to date.
Your Profile
We are seeking people who are passionate about delivering exceptional service to a leading organization, you will also be required to provide peripheral support. In return you will be rewarded with a dynamic working environment with loads of activities occurring on a day to day basis.
Overview
| Plassering | Sydney |
| Arbeidsmengde | 40 Timer/uke , 100% på stedet |
| Forventet startdato | ASAP |
| Forventet sluttdato | Åpen |
| Nødvendige språk | Engelsk |
| Nødvendige ferdigheter | Desktop , ENGINEER, SLA, organisation , support |
Oppgaven er avsluttet
Denne oppgaven er stengt fra 2020-12-04 og aksepterer ikke lenger søkere. Opprett en konto for å være den første til å vite når en lignende eller andre relevante oppgaver legges ut på Onsiter.
Lag konto